Frequently Asked Questions:

Is there a free trial period?

Is there a student Discount?

Can Students use the Database for free?

Will there really be constant updates?

I am a translator, can you use my services?

I don’t speak English, but I want access to the Database, what do I do?

I am having problems with Entering my visa what should I do?

What Credit Cards do you take?

What Browser does the Chinese Medicine Database work best in?

Will you ever translate other Medical Texts that are not on the Translations list?

Problems with Submitting your user name & password on Registration?

Is the Chinese Medicine Database a recurring subscrption?
 

Is there a free trial period?

Yes.  Contact the Webmaster for a 24 hour free trial.
 

Is there a student Discount?

No.  But CM-DB will create Contracts with Schools of Chinese Medicine where the school pays half and the student pays half for the student’s membership.
 

Can Students use the Database for free?

No.  The Fee to use the database is a nominal fee that goes to pay the costs of translating documents and running the database.
 

Will there really be constant updates?

Yes.  There is at least one new translation translated every month.  There is always more information to add to the database, and either refinements or new information is added daily.  When no information has been input for several days it is because the information is being sourced and organized for input.
 

I am a translator, can you use my services?

Currently, we are looking for Sinologists or other professional translators who either specialize in modern Chinese medicine or in classical Chinese medicine. Contact the Webmaster for details. 
 

I don’t speak English, but I want access to the Database, what do I do?

We will have a Mirror Website up in the future for Spanish Speakers, but for now we are only offering the database in English. 
 

I am having problems with Entering my Credit Card what should I do?

Please Contact the Webmaster.

What Credit Cards do you take?

We accept Visa, Mastercard & American Express.

What Browser does the Chinese Medicine Database work best in?

All testing is initially done in Mozilla's Firefox, secondary testing is done in Internet Explorer. We are currently not testing other browsers.

Will you ever translate other Chinese Medical Texts that are not on the Translations list?

If you would like to see something translated sooner than later, please subscribe, then let us know and we will gladly add it to our list, or move it up in our schedule of translations to be finished.

Problems with Submitting your user name & password on Registration?

The first reason might be that your browser is not accepting cookies. To turn on your cookies follow these simple steps:

For IE: In your IE Menu Bar, look for the Drop Down called Tools -- then go to Internet Options -- then Privacy -- slide the privacy bar all the way down until it says accept all cookies. Then Refresh your page.
For Fire Fox: Go to Tools -- Options -- Privacy -- and click on the check box that says allow all cookies. Then Refresh your page.

After you have finished with the registration process, you can then return your privacy settings to their previous levels.

 

The second reason might be that your browser does not have Java enabled. To enable Java follow these simple steps:

For IE: In your IE Menu Bar, look for the Drop Down called Tools -- then go to Internet Options -- then Advanced then scroll down to where it says Java (sun) (it looks like a coffee cup) and see if this is checked. If it is not then enable it.

For Fire Fox: Go to Tools -- then Options -- then Content -- then see if Enable Java and Enable Java script are Enabled. If they are not -- then turn them on. This would be the only other reason than the cookies that you would have problems logging in.

 

Is the Chinese Medicine Database a recurring subscrption?

Yes. When you register for the Database you are picking the frequency at which you would like to be billed at, and setting the amount you would like to be billed. You have the option of picking monthly, quarterly, or annual recurring billing. This billing will continue indefinitely until you notify the webmaster that you would like to unsubscribe.